Shipping

Shipping Charges

Australian Standard shipping - $15.00

Australian Express shipping - $25.00

Free Domestic Shipping on orders over $200

Click and Collect - Free 

You will be notified via email when your order is ready.

Pick up is from 7/13 Enterprise Close West Gosford within 24 hours of ordering with the exception of weekends & public holidays. Collection times are Monday - Friday 10am-3pm. 

International Shipping

New Zealand - $25.00

We have delivery partners in the USA & Europe who can facilitate your order:

USA

Wallaroo Hats

https://wallaroohats.com 

Europe

Sun Hats – Emthunzini Hat

https://www.sunhats.co.za

Fig Distribution

https://figdistribution.com

Delivery Time

We aim to have all orders shipped within 24 hours. Express post will leave the same business day if placed before 12pm (AEST). Please note this will vary if ordered on public holidays and in peak season periods.

Please allow 3-4 business days for shipping within metropolitan areas. And 5-7 Business days for Regional Australia.

New Zealand: 5 – 10 business days

Please note, these times are estimated delivery times only and international orders can be subject to delays due to custom clearances. 

If you haven’t received your shipping confirmation or tracking details within 5 business days, please email us with your name and order number and we will investigate this for you.

If you are not home at the time of delivery, the driver will leave in a secure place. If it is not safe to leave the parcel, they will leave a card notifying you of the next step.

Shipping

Ship anywhere in Australia & New Zealand, rates available at checkout.

Support

Call us Monday - Friday business hours 1(800) 677 245